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STANKLIN · SUPPORT CENTRE

Find the help you need.

Start with your model number, then find downloads, update information or a route to our team.

Product downloads

Search available datasheets and firmware by model.

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Repairs & returns

Prepare the information needed for a repair enquiry.

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Firmware updates

Read update guidance and support-status information.

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Product security

Report a suspected security issue privately.

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Compliance documents

Request documentation for a model and destination market.

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Check your product warranty

Request a warranty check

Select your product and enter its serial number. Our team will email you the warranty start date, expiry date and days remaining.

We’ll use these details to respond to your warranty request. Privacy policy.

Before contacting support

  • Find the model and hardware revision on the product label.
  • Note the current firmware version and describe what happens.
  • Include the recorder model where relevant.
  • Do not include passwords, access codes or private camera footage.
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